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If you purchased your Savaria or Concord product from Savaria Sales Installation and Service (formerly Concord Elevator London), please contact us about replacement parts or service.  

Part sales are available to authorized Savaria dealers only. If you own a Savaria product that requires service or parts, please contact the dealer you purchased the product from originally. The Savaria manufacturer’s warranty covers the cost of defective parts for 3 years, but refer to the warranty policy for full details of limitations.  

The Savaria parts catalogue for older/discontinued products is available for reference online with the link below.

Parts and accessories

If you are an authorized Savaria dealer, you may order parts from Savaria Sales, Installation & Service. Please call 1.800.265.5416, ext 4201 or email